Frequently asked questions (FAQs) about Stanbic Bank Kenya

Frequently asked questions (FAQs) about Stanbic Bank Kenya

1. What services does Stanbic Bank Kenya offer?

• Stanbic Bank Kenya offers a range of financial services including personal banking, business banking, investment banking, wealth management, and bancassurance.

2. How can I open a bank account with Stanbic Bank Kenya?

• You can visit any Stanbic Bank Kenya branch with your national ID card or passport, proof of address, and a minimum opening deposit to open an account.

3. What are the requirements for getting a loan from Stanbic Bank Kenya?

• The requirements for getting a loan from Stanbic Bank Kenya may vary depending on the type of loan you are applying for. However, generally, you will need to provide proof of income, proof of employment, and collateral if required.

4. How can I access my Stanbic Bank Kenya account online?

• You can access your Stanbic Bank Kenya account online by logging in to the bank’s online banking platform using your user ID and password.

5. How can I contact Stanbic Bank Kenya’s customer care?

• You can contact Stanbic Bank Kenya’s customer care through their toll-free number 0800 720 002 or through their email address customercare@stanbic.com.

6. Does Stanbic Bank Kenya offer mobile banking services?

• Yes, Stanbic Bank Kenya offers mobile banking services through its mobile banking app, Stanbic App, which allows you to perform a range of banking transactions on your mobile phone.

7. How long does it take for a transfer from Stanbic Bank Kenya to another bank to reflect?

• Transfers from Stanbic Bank Kenya to another bank may take up to two working days to reflect, depending on the recipient bank.

8. Can I make international transfers with Stanbic Bank Kenya?

• Yes, you can make international transfers with Stanbic Bank Kenya. However, you will need to provide the necessary documentation and comply with the bank’s foreign exchange regulations.

9. How To Send Money From Mpesa To Stanbic Bank Account?