We pride ourselves in a robust and innovative mobile banking platform that has revolutionized banking for our customers, KCB says, as their customers enjoy seamless transactions when moving money between their bank accounts and linked Mpesa numbers in Kenya.
These transactions are instant, done via the KCB App on the Play Store and the Apple Store, or by dialing KCB USSD *522#.
While using KCB, utility payments like buying Safaricom airtime are free up to Ksh10,000, but withdrawals from personal bank accounts to Mpesa and other mobile wallets carry a fee, and the following charges apply;
KCB to Mpesa withdrawal fees in Kenya
This is what it will cost you to withdraw money from your KCB account to your Safaricom Mpesa number:
It is free up to Ksh100, but the bank charges from there. For instance, it costs Ksh11.9 to remove Ksh500, a fee of Ksh14.2 applies for Ksh1,000, Ksh26.25 for amounts between Ksh1,501 and Ksh2,500, and so on. Here are all the latest charges;
| Transfer amount from KCB Bank | To Mpesa charges (2024) |
| Ksh1 – Ksh100 | FREE |
| Ksh101 – Ksh500 | Ksh11.9 |
| Ksh501 – Ksh1,000 | Ksh14.2 |
| Ksh1,001 – Ksh1,500 | Ksh16.5 |
| Ksh1,501 – Ksh2,500 | Ksh26.25 |
| Ksh2,501 – Ksh3,500 | Ksh37.75 |
| Ksh3,501 – Ksh5,000 | Ksh49.25 |
| Ksh5,001 – Ksh7,500 | Ksh62.75 |
| Ksh7,501 – Ksh20,000 | Ksh74.25 |
| Ksh20,001 – Ksh150,000 | Ksh76.25 |
The above charges apply when sending money from KCB to Mpesa in 2024. You can only withdraw funds from your bank account to a linked Mpesa number.
